Terms & Conditions
ACCEPTANCE OF TERMS AND CONDITIONS
LAND OR LAND/CRUISE PACKAGES are per person based on double occupancy. Single room supplements and triple room reductions are listed or available where applicable. Air transportation is not included (unless stated in the brochure), and fuel surcharges, all security fees, airport taxes and fees and/or any other governmental or local taxes and fees are included in the advertised price. Fuel surcharges and airport taxes and fees provided at the time of deposit are subject to change until full payment is received and the ticket is issued. Some airfares may require instant purchase. Note: In case of a human or computer billing error, we reserve the right to re-invoice for the correct amount. A full refund will be made to passengers not wishing to pay increases provided that the passengers' written cancellation is received by AVENTURA WORLD within 5 business days after price increase notification.
A deposit is required at the time of booking and NO request will be acted upon until a deposit is received. Note: No bookings are considered confirmed until a deposit is received by AVENTURA WORLD. If payments are not received on time, AVENTURA WORLD has the right to cancel the bookings without any liability. Payments can be conveniently made by phone or fax and we honor most major credit cards. Final payment with credit cards requires signed AVENTURA WORLD Credit Card authorization form (except for online bookings), validated by the credit card holder. No third party credit cards will be accepted. Other restrictions may apply.
(reservations made within 35 days of departure date, space available): Payments must be made within 24 hours of booking by certified check, wire transfer or credit card, and may be subject to a $25 late-booking fee, plus any costs incurred to ensure timely document delivery.
All Cancellations must be submitted to AVENTURA WORLD in writing via mail, email or fax. You are subject to the fees noted on the trip flyer. Date of cancellation is the date the Aventura World Main Office is informed.
Cancellations more than Between 90 Days prior to departure 10% of the total cost with a minimum of $325 per person
Between 89 to 46 Days prior to departure - 30% of the total cost is retained.
Between 45 to 31 Days prior to departure - 50% of the total cost is retained.
Between 30 to 15 Days prior to departure - 75% of the total cost is retained.
Between 14 Days to the Day of departure - No refund
CUBA (LAND PROGRAM) CANCELLATION POLICY
Cancellations more than 100 days prior to departure 10% of total price per person price is retained. (or a minimum of $325 per person)
Cancellations between 99-89 days prior to the departure - 30% of total per person price is retained.
Cancellations between 88-45 days prior to the departure - 50% of total per person price is retained.
Cancellations 44-30 days prior to the departure - 75% of total per person price is retained
Cancellations less than 30 days prior to the departure/no shows - No refunds.
Note: A person becoming a single as a result
CHINA CANCELATION POLICY
Cancellations more than 90 days prior to departure 25% of total price per person (or a minimum of $500 per person) price is retained.
Cancellations between 89-31 days prior to the departure - 50% of total per person price is retained.
Cancellations 30 days or less prior to the departure/no shows - No refunds.
Note: A person becoming a single as a result
AVENTURA WORLD contracted airfares are mostly non-refundable. In all instances, regardless of the airfare used, "NO-SHOWS" are non-refundable including fuel surcharges and any airport or government taxes & fees. AVENTURA WORLD's optional travel insurance is strongly recommended.
AVENTURA WORLD cannot be held responsible for the cancellation fees of air ticket/s issued by companies other than AVENTURA WORLD, even in the case when AVENTURA WORLD may cancel a departure for any reason whatsoever. Consult with our experienced reservations staff, your travel agent or the airline for the applicable penalties and/or restrictions.
Aventura World offers an optional cancel for any reason cancellation insurance which must be paid with your initial deposit or within 15 days of your initial deposit/payment for your trip." Due to policy
Hotels are classified according to government ratings, which vary from country to country. Such classifications and number of stars assigned have no corresponding value from one country to the next and may not reflect the expectations of U.S. travelers. The Operator reserves the right to make substitutions with hotels of similar or higher ratings. Accommodations are based on two persons sharing a twin-bedded room with private bath or shower at the hotel selected or similar. A single room may be provided
Rates are based on two persons sharing an inside cabin with two lower berths (outside cabin for River & Barge Cruises), private shower and toilet. Single and triple cabins and upgrades to outside cabins or to superior cabins and suites are available at a supplement. Ocean cruise, River Cruise
Meals if included are indicated under "Tour Features". Breakfast (B), lunches (L) and dinners (D) are at hotels and popular local restaurants.
On ESCORTED/HOSTED TOURS we do not accept children under 8 years of age because we have found they are too young to enjoy touring. Disabled participants requiring travel with a wheelchair must be accompanied by a qualified helper who assumes total responsibility for the disabled participant's well-being. Note: Most transportation services (including motor coaches), visited sites, and hotels may not be equipped with wheelchair ramps. AVENTURA WORLD cannot be held responsible if ramps are not available. Similar restrictions may apply
To ensure proper delivery of travel documents (via UPS ground), they will be delivered to the group leader or sponsoring organization. Tour documents, including airline tickets, are sent out 3 to 5 weeks prior to departure date, provided payment in full has been received.
SIGHTSEEING & ITINERARIES:
Sightseeing is included as per the brochure itinerary and is under the direction of licensed local guides where required. Entrance fees to all places visited are included where indicated. During holidays, some sights such as museums may be closed or unavailable for visits. AVENTURA WORLD reserves the right to vary the sequence of sightseeing and/or to re-route the order of cities should circumstances demand it. In either case, the itinerary content will be maintained, even though the order may change. Optional day tours are offered on most programs. We request that you sign-up for all optional tours no later than at final payment. There are no refunds for any unused portion of these excursions. AVENTURA WORLD arranges optional
If the services included in the tour cannot be supplied, or there are changes in an itinerary for reasons beyond our control, we will arrange for the provision of comparable services.
is provided by private, air-conditioned motor coach or other conveyance as specified in the itinerary. On our ESCORTED/HOSTED TOURS we mandate SEAT ROTATION and SMOKING IS NOT allowed on the motor coach.
Except for ESCORTED/HOSTED TOURS and other tour packages, if specifically stated that transfers are included, transfers to/from arrival and departure city airports ARE NOT
BAGGAGE ALLOWANCE & HANDLING:
In most cases, international airlines allow one bag per person to be checked in, plus a small carry-on. Excess baggage charges are the sole responsibility of the passenger. Please check with respective airline for baggage allowance size, weight
EXTENDED YOUR STAY:
The airfare used in connection with our packages permit a total stay of 30 to 60 days depending on the airline. There will be a $150 per person deviation charge to break away from our group fare, plus any fare increase if applicable. Should you choose to extend your stay before or after your AVENTURA WORLD program, all arrangements and costs incurred therein shall be your responsibility (extra days at
As indicated in tour features, a professional English speaking Tour Director or Host will be incorporated in each TOUR and an Egyptologist in Egypt (also included during Nile Cruise) throughout the itinerary, except while cruising in the Mediterranean.
Airfares in conjunction with all our packages are based on round-trip contracted fares or published fares, including applicable government taxes, fees & fuel surcharge.
SEAT ASSIGNMENT AND SPECIAL REQUEST:
Requests for seat assignments, meal requirements, special services and frequent flyer miles (subject to specific airlines rules & availability), are at the sole discretion of the airline. AVENTURA WORLD cannot be held responsible for specific seat assignments, meal requirements, and special services. Economy plus/comfort class/enhanced economy seating is not available to reserve via the Aventura World air contracts. Upon receiving your airline tickets/e-tickets (Inside your final documents) you may call the airline directly to
Rail tickets (point to point) and Rail Passes are non-refundable and cannot be exchanged without penalties once issued, nor replaced if lost. Therefore, please refer to the terms and conditions listed on your rail ticket. Most of the rail transportation included in our packages consists of Point-To-Point Tickets valid only for the train, class of service and/or day indicated on the ticket, including seat reservation. Rail Passes are non-transferable and must be validated on location prior to embarking on your first train.
US citizens require a valid US passport. Visa is required for passengers for U.S citizens traveling to Russia, which is to be obtained in the US prior to departure. For U.S citizens traveling to Turkey (for stays of more than 2 days), Peru, Egypt, Jordan, Dubai and Israel, a Visa can be obtained upon arrival. Morocco does not require a Visa if staying in the country less than 90 days. Non-US citizens should consult their travel agent or consulate. All passengers are responsible for ensuring they have the proper travel documents and MUST CHECK with the respective consulates or
POST TOUR INQUIRIES/CLAIMS:
Typewritten claims must be received within 30 days after scheduled return date and will be promptly acknowledged,
U.S. DEPARTMENT OF STATE TRAVEL ADVICE:
From time to time, the U.S. Travel Department (www.travel.state.gov) issues Travel Advisory Notices giving advice regarding travel to a particular destination, which you should consult. If their advice to U.S. citizens is to defer travel, we will probably have to cancel your program (we have to follow the advice of our insurers). If their advice is against non-essential travel we will not usually cancel your
At the end of each
Unless otherwise stated - transfers for international airport arrivals and departures for LAND ONLY, LAND/CRUISE or CRUISE ONLY (except for Escorted Tours scheduled arrival and departure); transportation between home city and airport; transfers to/from rail stations; port taxes, porterage at U.S. gateways. Optional air transportation not included, however, if purchased, fuel surcharge, all security fees, airport taxes and fees and/or any other governmental or local taxes and fees will be included. Also not included: excess baggage fees, passport fees, vaccinations, visa fees, tips to Tour Directors, local hosts/hostesses, city guides, drivers and cruise personnel (Visit our website - www.aventuraworld.com for suggested tipping), phone calls, laundry service, items of a personal nature and sightseeing, services or meals other than those specifically mentioned as included in the respective itinerary page.
The carriers concerned are not to be held responsible for any act, omission, or event during the time passengers are not on board their conveyances. The airline passenger tickets, when issued, shall be the sole contract between airline and buyer/passenger of these tickets.
AVENTURA WORLD, a division of SGI U.S., LLC, its and their employees, shareholders, officers and directors (collectively, "AVENTURA WORLD") does not own or operate any entity which is to or does provide goods or services for your trip, including, for example, lodging facilities, transportation companies, guides or trip leaders, food service providers, equipment suppliers, ground operators, etc., including, without limitation, various entities which may utilize the AVENTURA WORLD name. AVENTURA WORLD is not responsible for any negligent or willful act or failure to act of any such person or entity nor for any act or inaction of any other third party not under its control. Without limitation, AVENTURA WORLD is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, inconvenience or irregularity of any kind which may be occasioned by reason of any act or omission beyond its control, including, without limitation, any willful or negligent act, failure to act, breach of contract of any third party such as an airline, train, hotel, restaurant or food supplier, bus, taxi, van operator, local guide, whether or not it uses the AVENTURA WORLD name, which is, to, or does supply any goods or services for this trip. AVENTURA WORLD is not responsible for any loss, injury, death or inconvenience due to delay or changes in schedule, overbooking or downgrading of accommodations, insolvency, or default of any third party, attacks by animals, sickness, the lack of appropriate medical care, evacuation to same, if necessary, weather, strikes, acts of God or government, acts of terrorism or the threat thereof, force majeure, war, quarantine, epidemics or the threat thereof, criminal activity, or any other cause beyond its control.
Payment of deposit and/or issue of final documents shall be deemed your consent to the terms and conditions herein. Each participant understands that AVENTURA WORLD will be accepting that participant's booking in reliance upon such participant's acceptance of the terms and conditions as outlined in this brochure. Terms and Conditions listed are those in effect at
Any controversy or claim arising out of or relating in any way to these Terms & Conditions, to this Tour Agreement, to the brochure, or any other information relating in any way to the trip, or to the trip itself shall be resolved exclusively by binding arbitration in Moonachie, New Jersey in accordance with the commercial rules of the American Arbitration Association then existent. In any such